403 408 9998

Phone

Location

Rockview Health Centre - Building 1, Calgary

Book an Appointment

403 408 9998

Phone

Location

Rockyview Health Centre – Building 1, Calgary

Book an Appointment
Consultation room at AC Hemorrhoids & Anorectal Centre in Calgary
FAQ's

Frequently Asked Questions

Focused anorectal care designed for comfort, clarity, and clinical precision. At AC Hemorrhoids & Anorectal Centre, we specialize in the assessment and management of common anorectal conditions in a private outpatient setting.
  • No referral required
  • Private & confidential
  • Seen within 0–3 days
  • Coordinated care for out-of-town patients
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Call 403 408 9998

Frequently Asked Questions

Appointments & Assessment

Do I need a referral to book an appointment?

No referral is required. Patients can book directly with our clinic. We also welcome referrals from family physicians who want their patients to receive specialized anorectal care.

Your first visit includes a complete anorectal evaluation to ensure we fully understand your condition. This covers an anoscope examination, a digital rectal exam, a comprehensive assessment of your symptoms, and a personalized treatment plan tailored to your needs. This fee ensures you leave your first appointment with a clear diagnosis and a structured plan of care.
Treatment costs depend on your diagnosis and the treatment plan recommended. For some patients, fees may be only a few hundred dollars, while more complex cases can reach a few thousand. The cost varies depending on factors such as the type, number, and location of hemorrhoids, whether your treatment is non-surgical or involves minor surgery, and the overall complexity of your condition. We always provide a full cost breakdown upfront, so you know exactly what to expect with no surprises.
No. Since we are a private multidisciplinary clinic, our treatments are not covered by Alberta Health Services (AHS). However, diagnostic tests ordered through the public system—such as bloodwork, MRI, or ultrasound—are typically covered. For your convenience, we also offer flexible payment options to make accessing care easier.
Yes. We accept extended health insurance from major providers. Many of our services—such as naturopathic care, nursing services, or minor surgical procedures—may be eligible for reimbursement under paramedical coverage. We recommend checking with your insurance provider to confirm the specific details of your plan.
Coverage depends on your plan. Patients are encouraged to ask their insurance provider specifically about coverage for naturopathic doctors, nurse practitioners, and registered nurses, including wound care and minor surgical procedures. It is also important to confirm whether referrals, pre-authorizations, or visit limits apply to your plan.
Yes. We understand that anorectal disease is a sensitive subject manner, which is why we keep all treatments and patient information completely confidential.
Yes. We partner with reputable medical financing providers such as Medicard, which allows you to split treatment costs into manageable monthly installments. Our staff can guide you through the available payment options during your consultation.
We accept extended health insurance as a form of payment from a variety of Canadian insurance companies. Please refer to your insurance company’s benefits booklet for more information or call our office to speak with our receptionist.
Between 60 and 70 percent of Canadians will develop hemorrhoids at one point in their life with varying degrees of severity.
Hemorrhoids are not usually serious. However, they can dramatically affect your quality of life and lead to other debilitating conditions.
In many cases, yes. Depending on your specific condition and the doctor’s recommendation, we are often able to begin treatment on the same day as your initial assessment. Our team will do our best to accommodate your needs. For more information, you can contact the clinic directly at 403-796-7551.
No, we charge the same fees for all of our patients, whether they live in Calgary or are traveling from out of town. Our goal is to ensure everyone has access to the same high-quality care.
While we do not provide accommodations directly, many of our out-of-town patients choose to stay at nearby hotels such as Comfort Inn or Holiday Inn, which are conveniently located close to the clinic.
The length of stay depends on the type of treatment you receive. Patients who undergo non-surgical treatments, such as banding or topical therapy, are usually able to return home the same day with little to no post-procedure care required. Those who receive minor surgical procedures for hemorrhoids, fissures, skin tags, or abscesses may need to stay in Calgary for two to fourteen days, depending on the complexity of the procedure and the rate of healing. Patients who undergo internal or external hemorrhoid surgery may require a stay of three to fourteen days for monitoring and post-treatment support, while those treated for anal fissures may need to remain for five to fourteen days for follow-up care. Your healthcare provider will give you specific recommendations during your consultation and follow-up visits. For personalized advice, please contact our clinic at 403-255-1132.
When non-surgical treatments are not sufficient, our clinic provides advanced minor surgical procedures that are safe, effective, and designed for faster recovery. These include excision of skin tags, polyps, or anal papillae, incision and drainage of abscesses, surgical treatment planning for fistulas, support for chronic anal fissures, and removal of thrombosed hemorrhoids. We also offer minor surgery for more advanced grades of hemorrhoids with added complexities. All procedures are performed under local anesthesia and are intended to minimize discomfort while delivering lasting relief.
Minor surgery refers to medical procedures that are less invasive, performed under local anesthesia, and typically completed in a clinic setting rather than a hospital. These treatments address specific anorectal conditions quickly, with shorter recovery times than traditional surgery. Examples of minor surgery in our clinic include the removal of skin tags, polyps, or anal papillae, treatment of thrombosed hemorrhoids, incision and drainage of anorectal abscesses, surgical support for chronic anal fissures, and management of early-stage fistulas. Most patients are able to return home the same day.
No. We use local anesthesia to ensure that patients do not feel pain during the procedure. Most describe the process as comfortable and manageable. Afterward, some mild soreness or discomfort may occur, but it is usually short-lived and can be controlled with simple pain relief measures.
We provide advanced minor surgical procedures performed under local anesthesia that are designed to be safe, quick, and effective. These procedures usually take between 10 and 40 minutes and are especially suitable for grade III or IV hemorrhoids, prolapsed hemorrhoids that cannot be repositioned, painful external hemorrhoids, and thrombosed hemorrhoids. Our surgical approach is tailored to each patient’s condition and is focused on minimizing discomfort and reducing downtime, allowing patients to return to their normal routine as quickly as possible.
Yes. Many patients achieve significant relief without surgery. Our clinic offers proven non-surgical solutions that relieve pain, swelling, and irritation, promote natural healing of hemorrhoidal tissue, and help prevent the progression of hemorrhoids to more advanced stages. For many patients, non-surgical treatment is the first step and can be highly effective in providing long-term comfort and symptom control.
Yes. Follow-up visits are a vital part of your recovery process. They allow us to monitor healing, confirm that the treatment has been effective, and detect potential complications early, such as infection or delayed wound healing. Follow-ups also provide the opportunity to adjust medications, ointments, or care instructions if needed, and to discuss strategies for preventing recurrence. Even if you feel well, follow-up appointments help ensure long-term results and give you peace of mind.
Minor surgery refers to medical procedures that are less invasive, performed under local anesthesia, and typically completed in a clinic setting rather than a hospital. These treatments address specific anorectal conditions quickly, with shorter recovery times than traditional surgery. Examples of minor surgery in our clinic include the removal of skin tags, polyps, or anal papillae, treatment of thrombosed hemorrhoids, incision and drainage of anorectal abscesses, surgical support for chronic anal fissures, and management of early-stage fistulas. Most patients are able to return home the same day.
Internal hemorrhoids form inside the rectum and are usually not painful unless they prolapse, meaning they move outside the anus. External hemorrhoids, however, develop under the skin around the anus and are often more painful, particularly during bowel movements or when irritated.
Yes. Our clinic treats all grades of hemorrhoids, including grade IV, which are prolapsed and non-reducible. Management depends on the severity of your symptoms and overall health. Non-surgical care may help with pain, bleeding, and inflammation, while procedures such as Rafaelo® therapy or banding can sometimes provide relief for select cases. Minor surgical procedures may be recommended for more definitive treatment, particularly when hemorrhoids are large, prolapsed, or complicated by fissures, abscesses, or fistulas. In cases requiring major surgery, we arrange referral and provide pre- and post-care support. Every case is unique, and your physician will assess your condition carefully to recommend the best treatment approach.
Yes. Our clinic provides treatment for protruding hemorrhoids. Patients experiencing persistent pain during bowel movements, rectal bleeding, or lumps and swelling near the anus should seek medical care. If hemorrhoids have prolapsed and cannot be manually repositioned, or if signs of infection such as fever, redness, or pus are present, treatment is strongly advised. Our team offers both non-surgical therapies and minor surgical options to address this condition effectively.
In some cases, mild hemorrhoids may resolve on their own with lifestyle changes such as increasing dietary fibre, staying hydrated, and improving bowel habits. However, more severe or chronic hemorrhoids often require professional care to prevent progression and recurrence.
Recovery time varies depending on the type of treatment. Non-surgical options such as ointments, banding, or topical therapies often bring noticeable relief within just a few days, with little or no downtime. Minor surgical procedures typically require one to two weeks of healing. Some patients may return to work within a few days, while others may need more time depending on the extent of minor surgery and the physical demands of their job. We provide detailed post-treatment care instructions to help you recover comfortably and return to normal activities as soon as possible.
Minor surgery refers to medical procedures that are less invasive, performed under local anesthesia, and typically completed in a clinic setting rather than a hospital. These treatments address specific anorectal conditions quickly, with shorter recovery times than traditional surgery. Examples of minor surgery in our clinic include the removal of skin tags, polyps, or anal papillae, treatment of thrombosed hemorrhoids, incision and drainage of anorectal abscesses, surgical support for chronic anal fissures, and management of early-stage fistulas. Most patients are able to return home the same day.
Hemorrhoids are less likely to recur when you make certain lifestyle adjustments. Avoiding spicy and fried foods as well as alcohol can reduce irritation and inflammation. A diet high in fiber, along with proper hydration, can help maintain soft stools and reduce straining. Regular exercise and healthy bowel habits also play an important role in preventing hemorrhoids from returning.
Hemorrhoids are common during pregnancy, and we offer treatments that are safe and effective for expectant mothers. Our approach often includes non-surgical therapies designed to reduce pain, swelling, and discomfort without risk to the baby.
Yes. It is possible to receive treatment for hemorrhoids while breastfeeding. We ensure that treatment recommendations and medications are safe for both you and your baby.
Yes. It is possible to receive treatment for hemorrhoids while breastfeeding. We ensure that treatment recommendations and medications are safe for both you and your baby.
People with a family history of hemorrhoids, those who suffer from chronic constipation, or individuals who frequently strain during bowel movements are at higher risk. Prolonged sitting, low-fiber diets, and pregnancy can also increase susceptibility. Fortunately, many of these risk factors can be reduced through healthy lifestyle choices.
Hemorrhoids are generally not life-threatening, but they can cause significant discomfort if left untreated. In some cases, complications such as thrombosis, or blood clot formation, may occur and require medical attention.
No. Hemorrhoids do not develop into cancer. However, because other anorectal conditions may present with similar symptoms, such as rectal bleeding, it is important to have any unusual symptoms evaluated by a healthcare professional to rule out more serious conditions.
Yes. Our clinic is able to treat multiple anorectal conditions at the same time. During your consultation, our physicians will evaluate your case in detail and create a comprehensive treatment plan to address all of your symptoms in a coordinated manner.
An anal fissure is a small tear or crack in the lining of the anus that often causes pain and discomfort, particularly during bowel movements.
No. Anal fissures and hemorrhoids are different conditions, even though both affect the anus and can cause pain and bleeding. An anal fissure is a tear in the anal lining, while hemorrhoids are swollen veins in the rectum or anus. It is important to distinguish between the two in order to provide the correct treatment.
The most common symptoms include sharp pain during or after bowel movements, bright red blood on the toilet paper or stool, itching or irritation around the anus, and difficulty passing stool because of pain. Some patients may also notice swelling or a visible tear near the anus.
Acute fissures are recent tears that usually heal within about eight weeks, often with conservative care. Chronic fissures, on the other hand, are long-standing and may not heal on their own. These often require advanced treatments such as prescription ointments, platelet-rich plasma (PRP) therapy, or minor surgical procedures
Anal fissures can be caused by a number of factors including constipation, excessive straining during bowel movements, chronic diarrhea, or trauma to the anal area. They may also occur in connection with other conditions such as Crohn’s disease or hemorrhoids, and can sometimes result from trauma related to childbirth.
At our clinic, diagnosis is made through a thorough examination, which may include visual inspection, a digital rectal exam, and the use of an anoscope to assess the extent of the tear.
We offer a variety of treatments depending on the severity and whether the fissure is acute or chronic. These include lifestyle modifications such as increased fiber intake, hydration, and sitz baths; topical ointments or compounded creams that relax the anal sphincter and relieve pain; platelet-rich plasma (PRP) therapy, which promotes tissue repair and accelerates healing in chronic cases; and minor surgical procedures for chronic fissures with secondary changes that do not respond to conservative care. Your treatment plan will be customized based on your symptoms, medical history, and healing progress.
Yes, some acute fissures may heal on their own with lifestyle measures such as increasing fibre intake, staying hydrated, and using over-the-counter creams. Chronic fissures, however, usually do not heal without professional treatment and may require advanced therapies to achieve lasting relief.
Yes. Over-the-counter creams can provide temporary relief in mild cases, but they often fail to address the underlying cause, particularly in chronic fissures. If your symptoms are not improving, professional treatment is important. Our clinic offers advanced therapies such as compounded prescription ointments, PRP therapy, and minor surgical procedures, all tailored to your individual condition.
When fissures do not heal properly, they may lead to the formation of a skin tag known as a sentinel pile. While harmless, these tags can be uncomfortable or bothersome. We are able to remove them if necessary and provide treatment to address the underlying fissure to prevent recurrence.
Pus discharge may indicate an infection or an abscess, which requires medical attention. You should schedule an appointment with our clinic so that we can assess the situation promptly and recommend the appropriate treatment.
Prevention largely involves maintaining healthy bowel habits. Eating a fiber-rich diet, drinking plenty of water, avoiding straining during bowel movements, and responding promptly when you feel the urge to pass stool are all important. Sitz baths can also help relax the anal muscles, while regular physical activity supports digestive health. By following these habits, you can reduce the risk of developing fissures and support overall anorectal health.
If an anal fissure is left untreated, it may persist and become chronic, causing ongoing pain and bleeding. Recurring symptoms such as sharp pain during bowel movements, itching, or muscle spasms may develop. Long-standing fissures can also lead to scar tissue, the formation of a skin tag, or an increased risk of infection and abscess. Untreated fissures can significantly affect quality of life, interfering with daily activities and creating anxiety around bowel movements. Seeking treatment early improves the chances of healing and prevents complications.
No, surgery is not always necessary. Many fissures heal with non-surgical treatments such as dietary changes, sitz baths, prescription ointments, or PRP injections. Surgery is considered only in cases where the fissure is chronic, resistant to other treatments, or causing severe symptoms or complications such as recurrent bleeding or sentinel piles.
Yes. Anal fissures can significantly affect daily life by causing pain, discomfort, and anxiety during bowel movements. In some cases, the pain may interfere with regular activities and emotional well-being.
Yes. A high-fiber diet combined with adequate hydration can soften stools, reduce straining, and help alleviate symptoms. While dietary changes can be very effective in mild or acute fissures, more advanced cases often require additional treatment.
Yes. Maintaining a healthy diet, exercising regularly, drinking enough water, and developing good bowel habits all play an important role in preventing anal fissures.
Processed foods, fatty foods, and low-fiber diets can all contribute to constipation and make fissure symptoms worse. Limiting these foods can help reduce the risk of flare-ups.
Booking an appointment is simple. You can call our clinic directly or complete the online appointment request form. Our patient communication specialists are here to provide fast and effective support.
Yes. Anal fissures may sometimes be linked with skin conditions such as eczema, which can cause additional irritation in the anal area.
While anal fissures themselves do not usually cause infection, improper hygiene can increase the risk. In some cases, fissures may trigger anal cryptitis, which can progress to an anal abscess if untreated.
Anal fissures can occur at any age. They are more common in infants, middle-aged adults—particularly men—and mothers following natural childbirth. Older adults are also at increased risk due to changes in tissue elasticity.
It depends on the severity of the fissure and your response to treatment. Some patients heal with a single treatment plan, while others may require multiple follow-up visits to monitor progress and ensure healing.

The need to take time off depends on the treatment provided. Non-invasive therapies generally do not require absence from work, while minor surgical interventions may require short recovery periods. Most patients can return to daily life quickly with proper care.

In most cases, yes. Moderate outdoor activities are generally encouraged and can even promote recovery, but strenuous exercise should be avoided until your clinician advises otherwise.
Light to moderate exercise is safe and can support healing. Strenuous workouts, however, should be postponed until recovery has progressed and your healthcare provider confirms it is safe to resume.
Yes. Most daily household chores can be continued during treatment. The main precaution is to avoid activities that require prolonged bending or excessive straining.
Anal skin tags are small, soft, flesh-colored growths that appear around the anus. They are benign and often develop from stretched skin caused by hemorrhoids, fissures, or irritation in the area.
Anal skin tags are simply excess folds of skin around the anus, while external hemorrhoids are swollen veins that can cause pain, itching, and discomfort. Although both conditions occur in the same area, they are different in nature and require different approaches to treatment.
Anal skin tags can form for several reasons, including stretched skin from past hemorrhoids, chronic anal fissures, frequent diarrhea or constipation, prolonged straining during bowel movements, or irritation from sitting on the toilet for too long. In some cases, conditions such as Crohn’s disease may also contribute to their development.
No. Anal skin tags are harmless and non-cancerous, but they may cause discomfort, hygiene difficulties, or cosmetic concerns for some patients. If they become bothersome, treatment or removal may be recommended.
No. Anal skin tags do not typically disappear without treatment. While they do not usually cause major health problems, removal may be necessary if they interfere with hygiene, cause irritation, or create self-consciousness.
Prevention is not always possible, but maintaining good bowel habits can reduce the risk. Eating a fiber-rich diet, staying well hydrated, and avoiding straining during bowel movements can help lower the likelihood of skin tags forming.
Recovery time depends on the size of the skin tag and the method used for removal. Smaller tags usually heal quickly, and many patients can return to work the next day. Larger tags may take a few days before normal activities can be resumed. Our clinic provides clear aftercare instructions to make sure healing is smooth and comfortable.
Once removed, skin tags usually do not return. However, new tags may develop in the future if the underlying issues, such as hemorrhoids or chronic irritation, are not addressed.
If an anal abscess is not treated, the infection can worsen and may lead to the development of a fistula, which is an abnormal connection between the infected gland and the skin. Fistulas usually require additional surgical intervention, so prompt treatment of an abscess is important to prevent complications.
AAlthough both affect the anal area, they are different conditions. A thrombosed external hemorrhoid is a swollen vein with a blood clot that causes pain and discomfort, while an anal abscess is an infection that results in a painful, pus-filled cavity. Hemorrhoids may often be managed with non-surgical or surgical treatments, but an abscess almost always requires drainage to clear the infection.
Recovery depends on the size and depth of the abscess, but most patients notice improvement in pain and swelling within a few days. Complete wound healing usually takes two to four weeks, although larger abscesses may take longer. Follow-up visits are essential to monitor healing, keep the wound clean, and reduce the risk of complications. In some cases, a fistula may develop afterward, which could require further treatment.
No. Anal abscesses almost always require surgical drainage to remove the infection. Pain medication or home remedies may temporarily relieve discomfort, but without drainage, the infection will persist or worsen. Untreated abscesses can lead to fistulas and more serious complications.
In some cases, an abscess can return, particularly if the initial infection was not completely resolved or if there are underlying issues such as Crohn’s disease. Recurrent abscesses sometimes lead to fistulas, which require additional treatment. Our goal is to manage the condition effectively and reduce the chance of recurrence through comprehensive care.
Prevention focuses on reducing irritation and infection risk. Maintaining good hygiene and keeping the area clean are important, as is avoiding prolonged sitting, which can increase pressure around the anus. If you have underlying conditions like Crohn’s disease, managing them carefully is key to preventing abscess recurrence. Following your doctor’s post-treatment care instructions also plays an important role in long-term prevention.
Antibiotics may be prescribed if the infection has spread or if you have other medical conditions such as cellulitis, diabetes, or a weakened immune system. However, antibiotics alone are not sufficient to treat an abscess; surgical drainage is necessary to clear the infection.
Anal itching itself is not life-threatening, but persistent symptoms can significantly affect comfort and quality of life. Constant scratching may cause skin damage, secondary infections, or even abscesses if left untreated. In some cases, itching can become severe enough to disturb sleep, so it is important to seek proper evaluation and treatment to identify and address the underlying cause.
Yes. Certain foods are known to trigger or worsen anal itching. Common culprits include spicy foods, caffeine, alcohol, and acidic fruits. Reducing or eliminating these foods from your diet can help alleviate symptoms.
Itching often becomes worse at night because cortisol levels, which naturally help control inflammation, are lower during sleep. As a result, irritation may feel more intense, and scratching during the night can further aggravate the skin and prolong symptoms.
Yes. In some cases, persistent anal itching may indicate an underlying issue such as hemorrhoids, anal fissures, or infections. If symptoms continue despite basic self-care, it is important to see a specialist for a proper diagnosis and treatment plan.